Dear Bank Of America,
Despite the fact that I am a mere eighteen years of age, and a female at that, I am not as naive as you may think, I take good care of my checking account. I keep a written record of all my transactions, receive texts of my current balance daily, and follow online banking quite regularly, yet you show me a record different than what I have from all three sources (which all line up quite nicely, believe it or not).
I would like to say thank you for your endless support on this issue, but really, you've not helped at all. May I remind you that when I called to get this straight and put in the secret code to speak to a representative, your automated system hung up on me. May I also state that the woman I spoke to today ignored my most important questions and walked away from me before I had fully understood the way you work. So much for your customer service ratings. I would just be absolutely astounded at this point if you actually told the truth once in awhile.
I am sorry to say this (not really) but this just isn't working out for me. I may have found someone else, and I think it would be better if you just gave me my stuff back and we ended it now. Maybe one day we can be friends.
Best Wishes,
Leanne.
and you all wonder why I hate money!
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